Legal

Privacy Policy

How Social Web Strategy Ltd collects, uses and protects personal data, and the rights you have over it.

Last updated 23 October 2026·Applies to socialwebstrategy.com·Social Web Strategy Ltd, CRO 570250

1. Introduction

Welcome to Social Web Strategy Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, socialwebstrategy.com, use our services, or interact with us in any other way. Social Web Strategy Ltd is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are the data controller for the personal data described in this policy. Our registered office is at 20 Harcourt Street, Dublin 2, D02 H364, Ireland, and our Irish company registration number is 570250.

2. Information We Collect

We may collect and process the following types of information:
  • Contact details you give us: your name, email address, company name, the service you are interested in and anything you write in your message, when you use our enquiry or quote forms or email us.
  • Booking details: your name, email address and the time you choose when you book a call with us through Calendly.
  • Client information: billing details and project correspondence, if you become a client.
  • Usage data: information about how you use our website, including IP addresses, browser types, access times, pages viewed and the referring website address.
  • Cookies and similar technologies: we use cookies to run the website and, with your consent, to understand how it is used. See section 9 and our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:
  • To provide, operate and maintain our services.
  • To improve, personalise and expand our services.
  • To understand and analyse how you use our website.
  • To develop new services, features and functionality.
  • To communicate with you, including replying to your enquiries and for customer service.
  • To provide you with updates and other information relating to our services, and for marketing and promotional purposes, where you have agreed to this.
  • To process your transactions and manage your projects.
  • To send you emails.
  • To find and prevent fraud and spam.
  • To comply with legal obligations.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.

6. Your Rights

Under the GDPR you have the following data protection rights:
  • The right to access: you can request copies of your personal data.
  • The right to rectification: you can ask us to correct information you believe is inaccurate, or complete information you believe is incomplete.
  • The right to erasure: you can ask us to erase your personal data, under certain conditions.
  • The right to restrict processing: you can ask us to restrict how we use your personal data, under certain conditions.
  • The right to object to processing: you can object to our processing of your personal data, under certain conditions.
  • The right to data portability: you can ask us to transfer the data we have collected to another organisation, or directly to you, under certain conditions.
  • The right to withdraw consent: where we rely on your consent, you can withdraw it at any time.
If you make a request, we have one month to respond to you. To exercise any of these rights, contact us using the details in section 12. You also have the right to complain to the Data Protection Commission, the supervisory authority in Ireland, at 6 Pembroke Row, Dublin 2, D02 X963, or through its website, dataprotection.ie. We would appreciate the chance to deal with your concern first.

7. Sharing Your Information

We do not sell, trade or otherwise transfer your personal information to outside parties. We share it only with the service providers who help us run our website and business, and only as far as they need it. These are:
  • Our website hosting provider, which stores the website and the messages sent through its forms.
  • Titan, our email provider, which delivers form submissions and our email.
  • Google, for Google Analytics (statistics about how the website is used, only with your consent) and Google reCAPTCHA (protecting our forms from spam).
  • Calendly, which handles bookings for calls.
These parties must keep your information confidential and may not use it for their own purposes. We may also release information when this is necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.

8. Transfers Outside the EEA

Google and Calendly are based in the United States, so some data handled by them may be processed outside the European Economic Area. Where that happens, the transfer is covered by safeguards recognised under the GDPR, such as the EU-US Data Privacy Framework or Standard Contractual Clauses.

9. Cookies

We use cookies to make the website work and, only if you agree, to understand how it is used. You can change your choices at any time through the cookie settings on our Cookie Policy page, which lists the cookies we use.

10. Security of Your Information

We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the date at the top. Changes are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, or want to exercise your rights, please contact us:
Social Web Strategy Ltd
20 Harcourt Street, Dublin 2, D02 H364, Ireland
Email: info@socialwebstrategy.com
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