Legal
Privacy Policy
How Social Web Strategy Ltd collects, uses and protects personal data, and the rights you have over it.
Last updated 23 October 2026·Applies to socialwebstrategy.com·Social Web Strategy Ltd, CRO 570250
On this page
1. Introduction2. Information We Collect3. How We Use Your Information4. Legal Basis for Processing5. Data Retention6. Your Rights7. Sharing Your Information8. Transfers Outside the EEA9. Cookies10. Security of Your Information11. Changes to This Policy12. Contact Us1. Introduction
Welcome to Social Web Strategy Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, socialwebstrategy.com, use our services, or interact with us in any other way. Social Web Strategy Ltd is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are the data controller for the personal data described in this policy. Our registered office is at 20 Harcourt Street, Dublin 2, D02 H364, Ireland, and our Irish company registration number is 570250.2. Information We Collect
We may collect and process the following types of information:- Contact details you give us: your name, email address, company name, the service you are interested in and anything you write in your message, when you use our enquiry or quote forms or email us.
- Booking details: your name, email address and the time you choose when you book a call with us through Calendly.
- Client information: billing details and project correspondence, if you become a client.
- Usage data: information about how you use our website, including IP addresses, browser types, access times, pages viewed and the referring website address.
- Cookies and similar technologies: we use cookies to run the website and, with your consent, to understand how it is used. See section 9 and our Cookie Policy.
3. How We Use Your Information
We use the information we collect for various purposes, including:- To provide, operate and maintain our services.
- To improve, personalise and expand our services.
- To understand and analyse how you use our website.
- To develop new services, features and functionality.
- To communicate with you, including replying to your enquiries and for customer service.
- To provide you with updates and other information relating to our services, and for marketing and promotional purposes, where you have agreed to this.
- To process your transactions and manage your projects.
- To send you emails.
- To find and prevent fraud and spam.
- To comply with legal obligations.
4. Legal Basis for Processing
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:- We need to perform a contract with you, or take steps you have asked for before entering one.
- You have given us permission to do so, for example by ticking the consent box on our forms or accepting statistics cookies.
- The processing is in our legitimate interests and it is not overridden by your rights.
- We need to comply with the law.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.6. Your Rights
Under the GDPR you have the following data protection rights:- The right to access: you can request copies of your personal data.
- The right to rectification: you can ask us to correct information you believe is inaccurate, or complete information you believe is incomplete.
- The right to erasure: you can ask us to erase your personal data, under certain conditions.
- The right to restrict processing: you can ask us to restrict how we use your personal data, under certain conditions.
- The right to object to processing: you can object to our processing of your personal data, under certain conditions.
- The right to data portability: you can ask us to transfer the data we have collected to another organisation, or directly to you, under certain conditions.
- The right to withdraw consent: where we rely on your consent, you can withdraw it at any time.
7. Sharing Your Information
We do not sell, trade or otherwise transfer your personal information to outside parties. We share it only with the service providers who help us run our website and business, and only as far as they need it. These are:- Our website hosting provider, which stores the website and the messages sent through its forms.
- Titan, our email provider, which delivers form submissions and our email.
- Google, for Google Analytics (statistics about how the website is used, only with your consent) and Google reCAPTCHA (protecting our forms from spam).
- Calendly, which handles bookings for calls.
8. Transfers Outside the EEA
Google and Calendly are based in the United States, so some data handled by them may be processed outside the European Economic Area. Where that happens, the transfer is covered by safeguards recognised under the GDPR, such as the EU-US Data Privacy Framework or Standard Contractual Clauses.9. Cookies
We use cookies to make the website work and, only if you agree, to understand how it is used. You can change your choices at any time through the cookie settings on our Cookie Policy page, which lists the cookies we use.10. Security of Your Information
We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other misuse.11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the date at the top. Changes are effective when they are posted on this page.12. Contact Us
If you have any questions about this Privacy Policy, or want to exercise your rights, please contact us:20 Harcourt Street, Dublin 2, D02 H364, Ireland
Email: info@socialwebstrategy.com