Founder

Ina O'Murchu

Founder, Social Web Strategy Ltd

Knowledge graphs, semantic web technologies and what they mean for organisations trying to give people accurate answers. Researcher first, practitioner since.

At a Glance

Field
Ontologies, semantic web, knowledge graphs, conversational AI

Research
DERI, NUI Galway (now part of the Insight Centre for Data Analytics), from 2003

Published
17 papers, 185 citations

Based in
Dublin, working with organisations across Ireland

Find her on
LinkedIn · ResearchGate · inaom.io

Background

A Researcher Who Builds Things

Ina's work began in research, studying how structured data connects people, content and services. Her MSc research explored how semantic technologies could improve the discovery and connection of community information. Her subsequent work with ontologies and Semantic Web technologies developed the same central question: how do you model what an organisation knows so that both people and machines can use it?

That question turned out to matter commercially. Businesses could not be found online because their information was unstructured and unclear. Ina founded Social Web Strategy to fix that, first through websites, search visibility and social platforms for Irish organisations.

Large language models changed what was possible, and introduced a new problem: assistants that answer confidently and wrongly. The research answer and the practical answer turned out to be the same one. Give the system a structured, verified model of the organisation's knowledge, and make it look things up rather than guess. That is what Social Web Strategy builds today.

2003 · Semantic Web foundations. Ina became involved in the Semantic Web community, developing a long-standing interest in how structured knowledge connects people, information and services.

2015 · Social Web Strategy founded. Ina established the company to help organisations improve their digital presence, discoverability and use of emerging technologies.

Today · Knowledge-driven AI. Social Web Strategy has expanded into knowledge graphs, ontologies and AI agents, helping organisations make their information more accessible and useful to intelligent systems.

What She Works on Now

Knowledge models for AI chat and voice assistants

Reducing wrong answers in customer-facing AI

Structured data that works for both Google and AI search tools

Practical AI adoption for Irish organisations, including the compliance side

How a Question Becomes an Answer

A customer questionMatched to entitiesServiceRulePlaceA specific answer, with its sourceand a route to a person when it is not covered

The assistant matches a question to the entities in your knowledge graph, then answers from what it finds.

How She Works With Clients

Every project is led directly by Ina, from the first call through discovery and into delivery. Specialists join for design, development or content where a project needs them. You will always know who is doing what, and you will never be handed to an account manager.

Published work

Research and Writing

17 papers on the semantic web, ontologies and online communities, cited 185 times. A selection below.

Semantic Social Network Portal for Collaborative Online Communities

Journal of European Industrial Training, 2005 · Read the paper

Semantic Community Portals

Encyclopedia of Portal Technologies and Applications (IGI Global), 2007 · Read the chapter

WikiOnt: An Ontology for Describing and Exchanging Wikipedia Articles

Wikimania, 2005 · Read the abstract

Linking Semantically-Enabled Online Community Sites

FOAF Workshop, Galway, 2004 · Read the abstract

Speaking and writing

Talks, Podcast and Articles

Ina speaks and writes about how AI is changing the way organisations handle information, and where it goes wrong.

Podcast: Technologies Impacting Society, conversations on technology and its effect on how we live and work · Listen
Talks: Cardano Summit 2021 · Compact Symposium 2020 · See all talks
Writing: articles on technology, AI and society · Read the latest

Available for talks, panels and workshops on knowledge-grounded AI, AI adoption for Irish organisations, and structured data. Get in touch.

Ask Her About

Why AI assistants make things up, and how to stop it

What a knowledge graph actually is, without the jargon

Whether an AI project is worth doing at all

How Irish organisations are using AI in practice, and where it fails

Getting found by AI search tools as well as Google

Talk to Ina Directly

Thirty minutes, no charge. Bring the problem you are stuck on, and you will get an honest answer about whether technology can fix it.

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